Exceptional hotel

Playacar Palace, The Palace Company

Caribbean beach, all-inclusive convenience, and a family-friendly atmosphere at the gateway to Playa.

★★★★★

Discover

The experience

An exceptional
escape

Why choose this journey

The resort stands out for its practical balance between an all-inclusive experience, beach access, and immediate proximity to downtown Playa del Carmen. Guests can spend the day by the pool or at the spa and then walk to Quinta Avenida in the evening—a feature that sets it apart from the isolated mega-resorts of the Riviera Maya. Its relatively compact layout and family-oriented facilities also make it an attractive option for couples and families looking to avoid a "mega-complex" feel.

Set directly on the white sands of Playa del Carmen, Playacar Palace combines an authentic seaside atmosphere with a rare location just steps from the famous Quinta Avenida and the ferry terminal to Cozumel. More intimate than the sprawling complexes of the Riviera Maya, it allows guests to enjoy both the beach and the city’s vibrant energy without the need for long daily transfers.

The resort features 201 rooms and suites, offering partial or direct ocean views depending on the category. Double whirlpool tubs, a restocked minibar, premium drinks, and 24-hour room service are all part of the all-inclusive concept, while certain categories can accommodate up to five guests—a significant advantage for families.

Gastronomy travels between the Mexican and Yucatecan flavors of Lahná, Pan-Asian cuisine at Momo, Italian specialties at Trattoria, and international buffets at Café del Mar. Several bars, including a swim-up bar, complete a package where meals, drinks, and room service are fully integrated into the stay.

The Awe Spa offers massages, treatments, hydrotherapy, cold plunges, and herbal steam rooms, while the Caribbean-facing pool, fitness center, non-motorized water sports, and daily entertainment set the pace for the day. The Playroom welcomes children aged 4 and up without supervision, making Playacar Palace a destination particularly well-suited for family holidays.

Highlights